Accessibility Statement for Removals France Services
Removals France is committed to providing an accessible and inclusive online experience for all customers who are planning a move within France or relocating to and from France. We want everyone to be able to research, plan, and book their move, regardless of technology, location, or individual ability.
Our Commitment to Accessibility
We are working to align the Removals France website with the Web Content Accessibility Guidelines, specifically WCAG 2.1 Level AA. These internationally recognised guidelines explain how to make web content more accessible for people with disabilities, while improving usability for all visitors.
Our goal is for customers using assistive technologies, including screen readers, screen magnifiers, voice recognition software, and alternative input devices, to be able to access information about our removal services across France in a clear and consistent way.
Scope of This Accessibility Statement
This accessibility statement applies to the main website for Removals France, including pages where customers can request quotes, learn about local and long distance removals, and access information about packing, storage, and specialist moving services.
It does not apply to third party platforms, tools, or content that may be used to process payments, provide maps, or host external resources, as these are outside of our direct control.
WCAG 2.1 AA Compliance Efforts
We are actively working towards WCAG 2.1 AA compliance by:
Ensuring sufficient colour contrast between text and backgrounds so that content remains readable for users with low vision or colour vision deficiencies.
Providing clear and descriptive headings and text labels to support navigation and understanding of our removals information throughout France.
Using consistent layouts and predictable navigation patterns to make it easier to find key content, such as quotations, service descriptions, and area coverage.
Making forms more accessible by associating labels with input fields and providing instructions and error messages that are clear and easy to understand.
Screen Reader Compatibility
The Removals France website is designed to be compatible with modern screen reader software used on desktop, laptop, and mobile devices. We aim to:
Use semantic HTML so that headings, paragraphs, lists, and buttons are announced correctly by screen readers.
Provide alternative text for meaningful images so that users who cannot see the images can still understand their purpose in the context of moving and storage services in France.
Avoid relying solely on images or icons to communicate important information about our services, pricing, and coverage areas.
Keyboard Navigation
Many visitors, including people with motor impairments and power users, prefer to navigate using a keyboard instead of a mouse or touch screen. To support this, we are working to ensure that:
All interactive elements, such as menus, quote forms, and buttons, can be accessed and operated using the keyboard alone.
The tab order follows a logical sequence so users can move through content about our removals services in a predictable way.
Visible focus indicators show which element is currently selected, helping keyboard users see where they are on the page.
Ongoing Improvements
Accessibility is an ongoing process, and we are continually reviewing our website as we add or update content related to removals in France. We aim to address any issues that may arise and to prioritise improvements that deliver the greatest benefit to our customers.
As technology and accessibility standards evolve, we intend to review this accessibility statement regularly and refine our approach to accessible design and development.
Feedback and Accessibility Requests
If you experience any difficulty using the Removals France website, find content that is hard to access, or have suggestions for making our removals information more accessible, we welcome your feedback.
You can contact us by using the contact form on our website and including the word Accessibility in your message subject. Please describe the page or feature you were using, the type of device and browser or assistive technology, and the issue you encountered. This information helps us investigate and work towards a solution.
We will review your request and do our best to respond within a reasonable time frame. Where possible, we will provide the information you need about our removals services in an accessible format and consider longer term improvements to the website so that future visitors benefit as well.
